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Privacy Policy

How we process and protect your data, in compliance with the Brazilian LGPD.

This page is a courtesy translation of Montanari's Privacy Policy. In the event of any discrepancy or conflict of interpretation, the Portuguese version prevails for all legal purposes.

Section 1 — General information

This Privacy Policy contains information about the collection, use, storage, processing and protection of the personal data of users and visitors of the applications, platforms and websites developed, managed by and under the responsibility of Montanari Tecnologia.

Its purpose is to demonstrate full transparency on the subject and to clarify, for all interested parties, the types of data collected, the reasons for the collection and how users can manage or delete their personal information. The data controller of the applications, platforms and websites developed, managed and under its responsibility is Montanari Soluções em Informática Ltda., Av. Paulista, 967, 5º andar, Bela Vista, São Paulo – SP, CEP 01311-100, Brazil ("Montanari Tecnologia"). The person responsible for data protection at Montanari Tecnologia can be contacted at privacy@montanaritecnologia.com.br.

Data Protection Officer – DPO
Júlio Montanari
privacy@montanaritecnologia.com.br

This document was prepared in compliance with the Brazilian General Data Protection Law (Law 13,709/18), the Brazilian Internet Civil Framework (Law 12,965/14) and EU Regulation No. 2016/679. The document may also be updated as a result of regulatory changes, which is why users are invited to consult this section periodically.

Section 2 — How do we collect the personal data of users and visitors?

The personal data of users and visitors is collected by the platform as follows:

  • When the user creates an account/profile on the platform: this data consists of basic identification data, such as e-mail, full name, city of residence and profession. With it, we can identify the user and the visitor, in addition to ensuring greater security and well-being suited to their needs. Users and visitors are aware that their profile on the platform will be accessible to all other users and visitors of our platforms.
  • When a user or visitor accesses our platforms: information about interaction and access is collected by the company to ensure a better experience for the user and visitor. This data may concern the keywords used in a search, the sharing of a specific document, comments, page views, profiles, the URL from which the user or visitor came, the browser they use and their access IPs, among other data that may be stored and retained.

Section 3 — What personal data do we collect about users and visitors?

The personal data of users and visitors collected is as follows:

  • Data for creating the account/profile on the platform: e-mail, full name, city of residence and profession.
  • Data for navigation optimization: page access, keywords used in searches, recommendations, comments, interaction with other profiles and users, followed profiles, IP address.
  • Data for completing transactions: data relating to payment and transactions, such as credit card number and other card information, in addition to payments made.
  • Newsletter: the e-mail registered by visitors who choose to subscribe to the Newsletter will be collected and stored until the user requests unsubscription.
  • Contract-related data: upon the formalization of a purchase and sale or service agreement between the platform and the user or visitor, data relating to the performance of the contract may be collected and stored, including communications between the company and the user.

Section 4 — For what purposes do we use the personal data of users and visitors?

The personal data of users and visitors collected and stored by the platform is used for the following purposes:

  • User and visitor well-being: improving the product and/or service offered, facilitating, expediting and fulfilling the commitments established between the user and the company, improving the user experience and providing specific features depending on the user's basic characteristics.
  • Platform improvements: understanding how the user uses the platform's services, to help develop business and techniques.
  • Advertising: presenting personalized advertising to the user based on the data provided.
  • Commercial: the data is used to personalize the content offered and to provide the platform with input to improve the quality and operation of the services.
  • User profile prediction: automated processing of personal data to evaluate use of the platform.
  • Registration data: to allow the user access to certain content on the platform, exclusive to registered users.
  • Contract data: to provide the parties with legal certainty and facilitate the conclusion of the transaction.

The processing of personal data for purposes not provided for in this Privacy Policy will only occur upon prior notice to the user, and the rights and obligations set out herein remain applicable.

Section 5 — For how long is personal data stored?

The personal data of users and visitors is stored by the platform for the period necessary to provide the service or to fulfill the purposes set out in this document, as provided for in item I of article 15 of Law 13,709/18.

Data may be removed or anonymized at the user's request, except in cases where the law requires otherwise.

Furthermore, users' personal data may only be retained after the end of its processing in the following cases provided for in article 16 of the aforementioned law:

  • I – compliance with a legal or regulatory obligation by the controller;
  • II – study by a research body, with the anonymization of personal data guaranteed whenever possible;
  • III – transfer to a third party, provided that the data processing requirements set out in this Law are complied with;
  • IV – exclusive use by the controller, with access by third parties prohibited, and provided the data is anonymized.

Section 6 — Security of stored personal data

The platform undertakes to apply the technical and organizational measures capable of protecting personal data from unauthorized access and from situations of destruction, loss, alteration, communication or dissemination of such data.

Credit card data is encrypted using "secure socket layer" (SSL) technology, which guarantees the secure and confidential transmission of data, so that data transmission between the server and the user takes place in an encrypted manner.

The platform is not exempt from liability except in cases of exclusive fault of a third party, such as an attack by hackers or crackers, or exclusive fault of the user, such as when the user personally transfers their data to third parties. The site undertakes to notify the user in the event of any security breach involving their personal data.

Stored personal data is treated confidentially, within legal limits. However, we may disclose your personal information if required to do so by law or if you violate our Terms of Service.

Section 7 — Data sharing

User data is only shared with respect to publications made by the user themselves; such actions are shared publicly with other users.

User profile data is shared publicly in search engines and within the platform, and the user is allowed to change this setting so that their profile does not appear in the search results of such tools.

Section 8 — Will stored personal data be transferred to third parties?

The personal data held by Montanari Tecnologia is not shared with third parties and is not transferred to other countries.

Section 9 — Cookies and browsing data

Cookies are text files sent by the platform to the user's or visitor's computer, where they are stored, containing information related to browsing on the site. Such information relates to access data such as location and time of access and is stored by the user's or visitor's browser so that the platform's server can read it later in order to personalize the platform's services.

Users and visitors of the platform acknowledge and accept that a browsing data collection system using cookies may be employed.

Persistent cookies remain on the user's or visitor's hard drive after the browser is closed and will be used by the browser on subsequent visits to the site. Persistent cookies can be removed by following your browser's instructions. Session cookies, on the other hand, are temporary and disappear after the browser is closed. You can reset your web browser to refuse all cookies, but some platform features may not work correctly if the ability to accept cookies is disabled.

Section 10 — Consent

By using the services and providing personal information on the platform, the user consents to this Privacy Policy.

Upon registering, the user acknowledges and may exercise their rights to cancel their registration, access and update their personal data, and guarantees the accuracy of the information they provide.

The user has the right to withdraw their consent at any time. To do so, they must make contact via e-mail at privacy@montanaritecnologia.com.br or by mail sent to the following address: Montanari Soluções em Informática Ltda., Av. Paulista, 967, 5º andar, Bela Vista, São Paulo – SP, CEP 01311-100, Brazil.

Section 11 — Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so it is recommended that users and visitors review it frequently.

Changes and clarifications take effect immediately upon publication on the platform. When changes are made, users will be notified. By using the service or providing personal information after any modifications, the user and visitor demonstrate their agreement with the new rules.

In the event of a merger or sale of the platform to another company, user data may be transferred to the new owners so that the services offered can continue.

Section 12 — Jurisdiction for dispute resolution

Brazilian law will apply in full to the resolution of disputes arising from this instrument.

Any disputes must be brought before the courts of the judicial district where the company's headquarters is located.